Privacy Policy

Who are we?

Our website address is: www.premiereadresse.com

Use of personal data collected

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles…). Embedded content from other sites acts in the same way as if the visitor were visiting that other site.

hese websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.

Audience statistics and measurements

Google Analytics est installé sur le site Web et permet de comptabiliser les statistiques liées à celui-ci.

Online shop

Google Analytics is installed on the website and allows to track statistics related to it.

What we track and store

During your visit, we track:

  • Viewed products: To display, for example, recently viewed products.
  • Location, IP address and browser type: To estimate taxes and shipping rates.
  • Shipping address: You’ll be asked to enter your address to estimate delivery costs and ship your order.

We use cookies to track shopping cart contents while you browse our site.

When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card information. This information will be used to:

Send you information about your order
Respond to inquiries, including refunds and complaints
Process payments and prevent fraud
Comply with any legal obligations, such as tax calculations
Improve our store offers
Send you marketing messages, if you choose to receive them

This information is stored for as long as we need it, only for the purpose for which we collect and use it, and we are not legally obligated to continue to retain it.

Email Marketing

With your permission, we may send you emails about our store, new products and other updates. If you have signed up for our mailing list, please note that we use Mailchimp to send our newsletters. Click here to view Mailchimp’s legal notice on user privacy policies.

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection of your information and that we use of it for that purpose only.

f we ask you to provide your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

Comment puis-je retirer mon consentement?

If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@premiereadresse.com

Who has access to your data

Certain members of our team have access to the information you provide. For example, administrators and managers can access:

  • Order information, including items purchased, order date and shipping details
  • Client information, including name, e-mail address and billing and shipping information

Our team has access to this information to process orders, issue refunds and provide customer assistance.

Payments

We accept payments through Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to complete the payment, such as the total amount or billing information. For security purposes, all data is encrypted by Stripe at the time of payment, which means that we do not have access to your payment information in any way.

Please read Stripe’s Privacy Policy for more details.

Contact information

If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact us at info@premiereadresse.com